Posted: Tuesday, March 6, 2018 2:16 AM
Areas of Interest:Treasury Services
BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.:based financial services holding company with operations in ten states : Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.
The Treasury Account Services Specialist I is primarily responsible for the daily operation of and problem resolution of Treasury Services operating systems supported by Treasury and for managing the requirements of the core applications to establish sweep transfers to various investment engines. Provide day to day support to Client Services, Treasury Management Officers, Relationship Managers, Operations, and other internal staff members related to these applications systems as identified below.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
:Provides day:to:day tier one support for the operation of application systems by analyzing reports and outputs, system documentation, and user procedures and by reviewing input and output data; recognizes and escalates system issues coordinating with vendors and service providers when necessary.
:Ensures all cash management systems are available and running and that all relevant files have been loaded in required time frames to ensure that the customer has access to relevant banking information to assist in the preparation of their daily cash position. Serves as administrator for all internal BOK Financial departments utilizing Treasury Source/Business Source; OR provides database integrity by ensuring accurate information is input to the account analysis system for each of the 40,000+ accounts on analysis. Manages all data input from operational areas loading up to 550 files per month, and ensures all input has been properly accounted for prior to monthly deadlines.
:Develops an understanding of the information needs of the customer through interviews with customer service, day:to:day operation of one or more of the CAS systems, review of procedures, system documentation and use and access of test databases to develop skills required to support customer needs requirements for the Weiland Account Analysis system; OR the Treasury Source/Business Source online cash management system, Ipay, Business Invoicing, Remote Corporate Capture system, etc.
:Establish all Investment Sweep Accounts / Zero Balance Accounts/ Target Balance Accounts in the appropriate Fidelity systems to ensure accurate function of the various investment vehicles; complete within required Service Level Agreement's; OR Process customer account analysis refunds applying knowledge of policy to allow or disallow or reduce the amount of the request. Processes and records all incoming payments from various sources, (lockbox, ACH, manual payments, adjusted invoices) Prepares ICAP reconciliation for receivables account.
KNOWLEDGE, SKILLS and ABILITIES:
:Good knowledge and understanding of a variety of operating systems including but not limited to CAS systems, Microsoft Word and Excel and Windows
:Good technical background including online relational database, storage, and systems administration
:Good problem solving skills related to data processing systems and equipment
:Good ability to understand operating systems best practices and standards
:Good Cash Management product knowledge
:Good organizational skills in order to prioritize and complete various tasks within assigned deadlines
:Good interpersonal skills, including oral and written communication skills
:Good knowledge of bank operations and systems
:Excellent PC, software application skills, and on:line computers systems knowledgeThis level of knowledge is normally acquired through completion of a Bachelors degree and 1:2 years experience in an operations
• Location: Tulsa
• Post ID: 20163887 tulsa