Consumer Learning and Development Instructional Designer (Position will sit in Tulsa, OK) - (tulsa,
Posted: Thursday, December 28, 2017 10:26 AM
Areas of Interest:Consumer Banking; Training
BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.:based financial services holding company with operations in ten states : Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.
The Consumer Learning and Development Instructional DesignerThe Consumer Learning and Development Instructional Designer is primarily responsible for development of employee learning materials across multiple modalities including eLearning, classroom, virtual classroom, job aids, and computer based learning. This individual will also maintain the Consumer Learning and Development intranet site which contains all current training materials and policy and procedures used by BOKF banking center employees.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
:Uses current technology solutions to create engaging learning content for delivery in web based, classroom, and virtual classroom environments. Understands the fundamentals of e:learning and virtual classroom strategies. Assists in writing training materials for new programs, products and processes. Reviews, evaluates and modifies existing program, products and process training material. Researches technology solutions and makes recommendations which will meet the objectives of the Consumer Staff Development group.
:Develops, maintains, and updates the Consumer Division Learning and Development intranet site which contains all current training materials and policy and procedure used by all BOKF banking center employees. Ensures consumer policy manuals remain current; provides updates and revisions to manuals as needed; ensures adequate supply of manuals and other training materials are available and ready for distribution as required. Research intranet development and content management options which will meet the objectives of the Consumer Division Learning and Development.
:Provide support to Banking Center as well as to Branch personnel, as needed to resolve training issues, provide guidance, provide explanation of policies and procedure or expand on existing training materials and techniques
:Assists with special projects as assigned by Consumer Division Learning and Development Director and other senior management in Consumer Banking; i.e., acquisition projects, platform automation, special studies, etc.
KNOWLEDGE, SKILLS and ABILITIES:
:Advanced knowledge of authoring tools used to create computer based training and assessments such as Questionmark, Confirm it, Power Point, Lectora, Captivate or Mindflash.
:Advanced knowledge of Microsoft Office application.
:Knowledge of consumer banking products/services, policy, procedures, delivery systems; i.e., deposit products, account maintenance, deposit regulations, and new account procedures, etc.
:Knowledge and understanding of branch banking operations
:Advanced knowledge of adult learning theory, training material design, development and content management
:Experience working in a virtual environment with remote teams and customers
:Exceptional written, verbal, critical thinking, problem solving, and interpersonal communication skills
:Ability to work under multiple deadlines
:Excellent organization skills
This level of knowledge is normally acquired through completion of a Bachelors Degree in Visual Communication Graphic Design, Digital Media, or Multi Media and Web Design, and 5:7 years of related work experience; or 10+ years of work related experience.
BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the s
• Location: Tulsa
• Post ID: 18885977 tulsa